Our Commitments

Satisfied or refunded:
Our "Satisfied or refunded" guarantee allows you to return to us, under certain conditions and within 60 days from the date of delivery of your order, any item ordered that does not suit you.

GLEADING undertakes to refund your product if it is returned intact, in its original packaging, accompanied by its original invoice and the withdrawal form. The return costs are your responsibility.


A wide range of quality products:
We strive to offer you a wide range of products so you can find one that is perfect for your dog.


If you have any questions regarding a product, you can contact our customer service who are here to answer all your questions.


Among the Best Prices on the Market:
GLEADING does everything to offer you the best prices on the market!


Secure Payment: (Encrypted Connection)
GLEADING has chosen BNP Paribas and Mercanet to guarantee the security of your payment with a secure encrypted connection (SSL) and (3D secure).

The site does not store any credit card numbers. Payments are encrypted and are made directly to the bank servers. No banking information about you passes through the Technihorse.com site.


Delivery Rates:
Metropolitan France:
- For orders under 10 euros, shipping costs are 3.90 euros.
- For orders over 10 euros, shipping costs are FREE.

Outside Metropolitan France:
- Additional delivery costs will be requested depending on the weight of the package and the delivery address.

Order tracking:
You can track the progress of your order by logging into your account. In addition, you will receive an email to inform you of its shipment.